Agoda announces winners of 2024 Customer Review Awards

At ITB Asia 2024, the digital travel platform Agoda is revealing the winners of its annual Customer Review Awards, acknowledging over 40,000 properties across 147 markets that have demonstrated excellence by securing impressive customer ratings of 8.0 or above. Assessing properties on various criteria, including value for money, location, cleanliness, staff, and facilities, Agoda has also taken key considerations such as competitive pricing strategies and availability into account. Of the winners, 2,920 properties (7%) have obtained an award for five consecutive years, while 13,011 properties (32%) are new award recipients. Asian markets continue to shine with Thailand holding the top position with 5,640 winning properties.

Stand T27