At ITB Asia 2025, UNIFIFI Group is showcasing how its next-generation AI-powered solutions are transforming air ticketing services by automating 80% of clients’ refund and rescheduling requests, providing next-level operational efficiency in travel services. “The airline ticketing industry has long struggled with labour-intensive processes that hinder scalability,” explains Mr. Jie Yao, CEO of UNIFIFI Group. “Our AI ecosystem delivers real-time dynamic pricing and inventory management, turning the cumbersome manual operations of the past into today’s streamlined solutions.”
