Boost for learning in hospitality

A new technology firm present at ITB Asia, Boost, has announced what it describes as the “most comprehensive mobile learning solution yet for the hospitality industry”.

The suite of mobile solutions by the mobile learning solutions provider is designed to empower hospitality employees to provide higher guest satisfaction, improved team communications, greater productivity, and allow hotels to upskill, manage and organise their workforce more efficiently.

“The globalisation of travel has seen massive disruption in the hospitality industry, not least in changing guest demands, the emergence of new tourist profiles, growing guest expectations often led by the increased use of social media, more competition and changing employee habits among other changes”, says Allan Taylor, Managing Director and Chief Commercial Officer (CCO) of Boost.

Boost’s platform leverages mobile technology to provide a holistic team management system that brings together mobile learning, messaging, communication, recruitment (including assessment), measurement and organizational capabilities under a simple-touse mobile umbrella.

The platform upskills employees in vocational and language skills, where results can be monitored and viewed in real time by the properties’ leadership teams – a true 360° view of the hotel’s staff performance and engagement. Hotel HR professionals can use Boost to conduct accurate firstline screening of candidates, while team leaders are able to manage, monitor and organise their teams while communicating with them through Boost’s advanced messaging application.


Photo: Allan Taylor, Managing Director & Chief Commercial Officer (CCO), Boost